Primary Purpose

We are looking for an exceptional Banker to join Team. To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability.

Minimum Requirements

Qualifications

  • Grade 12
  • Degree
  • Certificate in Banking (ideal)
  • BCom (Ideal)
  • Relevant RE qualification (Ideal)

Experience

  • Previous Experience in a Sales role is essential
  • At least three years of sales experience in a financial services industry (ideal)
  • Proficiency in IT (ideal)

Duties and Responsibilities

FINANCE

Monthly Sales Revenue Target

  • To proactively cold call and find new clients for Bidvest to meet the monthly revenue
    target
  • To educate and promoting Bidvest’s full product offering to clients to maximize the revenue that can be generated
  • Manage the profit margins through providing clients with comparative information on
    rates and obtaining the best rates for specific banking products
  • Actively grow the client base by agreed target of new acquisitions a month in order to
    achieve the sales target

CUSTOMER CENTRICITY

Customer Service

  • Cold calling, networking and proactively approaching prospective clients to sell Bidvest’s
    value proposition
  • Correctly anticipating and interpreting the customers’ business requirements in order to
    get them to bank with Bidvest Bank, sell right product to right customer and ability to
    close deals
  • Providing relevant timeous solutions to the client through researching the client’s
    business in relation to the current economic climate and educating the client on Bidvest’s
    products
  • Providing excellent service that will result in customer referrals and new business
  • Taking on the role as the primary point of contact for the client, ensuring excellent service
    levels and quality to customers to ensure the retention of the client and a long term
    working relationship
  • Continuous face to face and telephonic interaction with clients in order to pre-empt and
    proactively address their needs
  • Responding speedily and correctly to stakeholder and customer queries.
  • Assist the client with innovative ways to gain maximum benefit from the products e.g.
    offering right product at right time
  • Pro-actively manage the review process of clients’ facilities, checking, submitting and
    motivating the business case for approval to credit and legal departments to achieve
    renewal in the necessary time period. (Providing all necessary documents)
  • Train and assist the client on the necessary systems / processes to deal with the Bank in
    the most efficient way, customer education
  • Continual awareness of what is going on in the market and economy to provide relevant
    advise to the client at all times
  • On-boarding – signing up customer for first time, following the correct processes in terms
    of compliance, credit application and obtaining the facility with the relevant internal
    departments

Admin Support

  • Provide relevant reports in order to track progress
  • Review the client files and keep up to date with changes of directors, board members and
    authorized signatories
  • Update and manage all client interaction on the CRM system

INTERNAL PROCESS

Process Management

  • Successful relationship building with legal, credit, Internal bankers, back office and Treasury in
    order to achieve clients’ needs
  • Signing off files and work with legal and credit to ensure that all necessary documents are in
    place and delivered to clients
  • Deal with the Financial Surveillance Department to assist and prepare the client to approach
    the Reserve Bank if necessary
  • Follow up with all parties to ensure that queries are resolved

Training

  • Keeping abreast of Compliance (FICA) requirements
  • Knowledge of Banking products and channels
  • FAIS compliance
  • Anti Money laundering training
  • Understand the sales cycle

This position is advertised in line with our commitment to Employment Equity.